Frequently
Asked Questions

How do I log an express collection?

You can log an express collection by calling our Call Centre or go to our contact page and under messages, state that this is an express collection. Client Services will immediately recognize the time sensitivity of your collection.

faq
What are the expected delivery times for the new express service?

Same Day This service remains available for time critical shipments. Shipments collected today will be delivered on the same day before the closer of businesses. Special conditions and availability of flights apply.

Express Guaranteed delivery by 10h30 to our six hubs, and afternoon deliveries to other regional towns within our extensive network.

Early Bird Courier Guaranteed delivery by 09h00 on the next working day. This service is available between all main centres.